pkjo Privacy Policy

What Information We Collect

pkjo may collect various types of information to operate its services properly. This information falls into two main categories: information provided directly by you, and information collected automatically.

a) Information Provided Directly

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password (stored in encrypted form)
• National ID card or passport details (for KYC verification)
• Financial transaction details: information related to bKash, Nagad, Rocket, or bank accounts
• Messages and complaint details sent to support

b) Information Collected Automatically

• IP address and device identifier information
• Browser type, operating system, and language settings
• Duration of site visits, page views, and navigation patterns
• Information obtained from cookies and similar tracking technologies
• Gaming activity logs (bet amounts, results, session duration)

Purpose of Data Collection

pkjo uses your personal information only for the following legitimate purposes:

• Account Management: To complete registration, login, and identity verification processes.
• Financial Transaction Processing: To securely complete all transactions, including a minimum deposit of ৳200 and a minimum withdrawal of ৳800.
• Age Verification: To confirm that the platform is used only by individuals aged 21 or older.
• Fraud Prevention: To detect and prevent suspicious activity.
• Customer Support: To resolve your issues through 24/7 live chat support.
• Service Improvement: To analyze user experience and improve the quality of the platform.
• Responsible Gaming: To identify excessive gaming behavior and provide the necessary assistance.
• Promotional Communication: To send information about bonuses and offers with your consent.

Data Storage and Security

pkjo adopts industry-standard technical and organizational measures to protect your information. Our security framework includes the following elements:

However, it is not possible to guarantee complete security on the internet. pkjo makes every effort, but no technical measure is one hundred percent secure. If we become aware of any security breach, we will immediately notify the affected users.

Sharing Information with Third Parties

pkjo never sells, rents, or transfers your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Processors: Financial information necessary to complete transactions via bKash, Nagad, Rocket, and bank transfers is shared with the relevant payment providers.
• Legal Obligations: When providing information is required due to a court order, a lawful request from law enforcement, or other legal processes.
• Security Protection: Information may need to be shared with verification services to prevent fraud, cyberattacks, or other harmful activities.
• Service Providers: Limited information may be shared with trusted third parties for managing technical services, but they may not use this information for any other purpose.

All third parties are bound by contract to comply with our privacy standards.

Cookies and Tracking Technologies

The pkjo website uses cookies and similar technologies to operate properly and to improve the user experience.

Types of Cookies

• Essential Cookies: Necessary for maintaining login sessions and ensuring security. Without these cookies, the service will not function correctly.
• Functionality Cookies: Used to remember your language preferences, game settings, and other customizations.
• Analytics Cookies: Help improve the platform by analyzing site traffic and user behavior.

You can manage cookies from your browser settings. Please note that disabling essential cookies may cause some pkjo services to not function correctly.

Data Retention Period

pkjo does not retain your personal information for longer than necessary. The data retention period is determined on the following basis:

• Active Accounts: Information is retained and used to provide services for the entire duration that the account remains active.
• Closed Accounts: After an account is closed, financial transaction and KYC information may be retained for a specified period in accordance with legal obligations.
• Backups and Logs: System backups and security logs are automatically deleted after a specified period.

User Rights

As a user of pkjo, you have the following rights over your personal information:

• Access: You may request a copy of the information pkjo holds about you.
• Right to Rectification: If any of your information is incorrect, you may request that it be corrected.
• Right to Erasure: In certain circumstances, you may request that your personal information be deleted, though this may be limited where legal obligations apply.
• Objection to Processing: You may object to promotional communications or certain types of data processing.
• Data Portability: You may request your personal information in a structured, commonly readable format.

To exercise any of the above rights, please contact our support team. We will endeavor to respond to your request within 30 business days.

Protection of Minors' Information

pkjo strictly prohibits the use of the platform by anyone under 21 years of age. We do not knowingly collect information from any person under 21. If any person registers by providing a false age, the account will be closed and the stored information deleted as soon as this comes to our attention.

If you believe that a person under 21 is using pkjo, please notify our support team: [email protected]

International Data Transfers

pkjo is an internationally operating platform. On occasion, your information may be processed or stored on servers outside Bangladesh. Regardless of where information is stored, pkjo ensures that your data remains protected in accordance with the standards of this Policy through technical and contractual safeguards.

Changes to the Policy

pkjo reserves the right to modify or update this Privacy Policy at any time. In the case of significant changes, we will notify you in the following ways:

• A notice will be published on pkjo.cam.
• Registered users will be informed of the update by email.
• The "Last Updated" date at the top of the Policy will be changed.

Continued use of pkjo after any changes will be considered acceptance of the updated Policy. We therefore recommend reviewing this page regularly.

Complaints and Contact

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

We are committed to resolving your complaints as quickly and effectively as possible. pkjo believes that transparency and accountability are the foundation of a trustworthy gaming platform.